Privacy Policy for SizePassport
1. Scope and Who We Are
LifeVen LLC, a Washington limited liability company ("LifeVen," "we," "us," or "our"), operates SizePassport. This Policy explains how SizePassport accesses and stores information on your device and how LifeVen handles information you separately send to us, such as support email or store-provided diagnostics.
2. Local App Data
SizePassport stores all your data locally on your device.
The information you create—including size records, fit profiles for yourself and any local people you add (such as Partner, Parent, or Child), brands, categories, and measurements—is saved in app-managed storage on your device. SizePassport does not require an account, login, or cloud sync, and does not transmit or sync those records to a LifeVen-operated server.
LifeVen cannot remotely view or retrieve those local records through SizePassport.
3. Device Permissions
SizePassport currently requests no device permissions. It does not access your camera, photos, or location. All size records, fit profiles, brands, categories, and measurements are entered manually.
4. Analytics, Diagnostics, and App Stores
SizePassport does not include third-party advertising or developer-operated behavioral analytics SDKs, telemetry, or push notifications. Apple or Google may process app-store, installation, purchase, crash, performance, or diagnostic information under their own policies and may provide LifeVen with aggregated or diagnostic reports depending on your device and store settings. We use reports we receive to operate, secure, troubleshoot, and improve the app.
5. Information You Send to Support
If you contact support, we receive the email address, message, attachments, device or app details, and other information you choose to send. Do not send private size records, sensitive personal information, or information about other people unless we request the minimum information needed to investigate an issue. We use support information to respond, troubleshoot, prevent abuse, keep records of the request, and comply with law.
6. Disclosure and Sale of Information
LifeVen does not sell or share SizePassport app records for cross-context behavioral advertising. We may disclose information we actually possess to service providers that support email, hosting, security, or diagnostics; when required by law, legal process, or a valid government request; to protect rights, safety, and security; or in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets. Service providers may use information only for the services they provide to us.
7. Security
We use reasonable administrative and technical measures appropriate to information we control. Local records are protected primarily by your device, operating system, passcode, account, and backup settings. No device, storage system, transmission, or security measure is completely secure, and we cannot guarantee against loss or unauthorized access.
8. Retention and Deletion
You maintain control over your local records. Deleting a size record, fit profile, or person removes it from the app's local storage. Uninstalling SizePassport removes its local app data from the device, subject to any standard device backup retained by Apple, Google, or your platform account. Because LifeVen does not store these records on its servers, there is no corresponding LifeVen account data to delete.
We retain support correspondence and store-provided diagnostics only as reasonably necessary for support, security, recordkeeping, dispute resolution, and legal compliance, then delete or de-identify them according to operational needs and applicable law.
9. Children
SizePassport is not directed to children under 13, and LifeVen does not knowingly collect personal information from children under 13 through the app. A parent or guardian may create a local fit profile for a child within the app; that information stays on the device as described above. If you believe a child has sent personal information to LifeVen support, contact us so we can review and delete it where required.
10. Privacy Rights and International Use
Depending on where you live, you may have rights concerning personal information LifeVen actually holds, including access, correction, deletion, or objection. These rights do not give LifeVen access to records that remain only on your device. Send a request to support@lifeven.com; we may verify the request and retain information when permitted or required by law. Information sent to LifeVen may be processed in the United States.
11. Changes to This Policy
If SizePassport later adds optional features that change how data is handled — such as cloud backup or sync, accounts, sharing or export features, purchases, or analytics — we will update this Privacy Policy and the app-store privacy information before those features are released. Changes are reflected in the "Effective and last updated" date at the top of this policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: