Terms of Service
Agreement to Terms
By accessing or using LifeVen's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services
LifeVen provides two main lines of services:
- Press Services: Professional printing services for yearbooks, books, planners, games, and other print materials.
- Digital Services: Website development, web applications, and digital solutions.
Quotes and Pricing
All quotes are estimates based on the information provided. Final pricing may vary depending on project specifications, materials, and other factors. We will communicate any price changes before proceeding with production.
Project Requirements
Client Responsibilities
Clients are responsible for:
- Providing accurate project specifications and requirements
- Supplying print-ready files or content in agreed-upon formats
- Ensuring they have the right to use all materials (text, images, logos)
- Reviewing and approving proofs before production
- Meeting agreed-upon deadlines for feedback and approvals
Our Responsibilities
We will:
- Provide professional services with reasonable care and skill
- Deliver projects according to agreed specifications and timelines
- Communicate promptly about any issues or delays
- Provide proofs for approval before final production
Payment Terms
- Payment terms will be specified in project quotes and agreements
- A deposit may be required before starting production
- Final payment is due before delivery of completed projects
- Late payments may incur additional fees
Revisions and Changes
Minor revisions during the design phase are included in our service. Major changes to approved designs or after production has begun may incur additional costs. We will provide clear communication about any additional charges before proceeding.
Cancellation and Refunds
- Projects may be cancelled before production begins, subject to design fees already incurred
- Once production has started, cancellation may not be possible, or may result in partial charges
- We will work with you to find reasonable solutions in case of issues
Quality and Warranties
We stand behind the quality of our work. If there are defects in materials or workmanship, we will work to resolve the issue. However, we are not responsible for issues arising from client-supplied materials or approved proofs.
Intellectual Property
- You retain ownership of your content and materials
- We retain ownership of our design processes and methodologies
- Custom designs created for your project become your property upon full payment
- We may showcase completed projects in our portfolio unless otherwise agreed
Limitation of Liability
To the maximum extent permitted by law, LifeVen's liability is limited to the amount paid for the specific service. We are not liable for indirect, consequential, or incidental damages.
Contact Us
For questions about these Terms of Service, please contact us at:
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the new terms.