Privacy Policy for ClayTrace
1. The Short Version
LifeVen LLC, a Washington limited liability company ("LifeVen," "we," "us"), makes ClayTrace. Your records stay on your device. ClayTrace has no account and sends nothing to a LifeVen server, so almost everything a privacy policy usually covers simply does not happen here. This Policy explains the little that does: what your device stores, what the app stores pass to us, and what you send us yourself.
2. What Stays on Your Device
The pottery records you create — pieces, process events, notes, materials, glaze layers, firing details, skills, milestones, photos, and related content — are saved in app-managed storage on your device. ClayTrace requires no account and transmits none of it to a LifeVen server.
LifeVen cannot view or retrieve those records remotely. There is no cloud sync, no advertising SDK, and no developer-operated behavioral analytics in ClayTrace.
3. Camera, Photos, and Sharing
ClayTrace may ask for your camera and for photos you choose, so you can capture or import images of your work. On supported devices the system picker lets you pick specific photos without granting access to your whole library. What you capture or import is copied into app-managed local storage.
If you open an external link or export, save, or share something, your device contacts that destination directly and it handles the content under its own terms and privacy policy.
4. App Stores, Purchases, and Diagnostics
Apple and Google may process installation, purchase, crash, performance, and diagnostic information under their own policies, and may give us aggregated or diagnostic reports depending on your device and store settings. We use those to run, secure, and fix the app.
When a build offers in-app purchases, ClayTrace uses a purchase-management provider (RevenueCat) to check with Apple or Google whether a purchase is valid on your device. It receives a random app-specific identifier, basic device, platform, country, and version information, and the purchase and receipt data the store returns — not your pottery records, notes, or photos, and never your card number. Paid access is device and store state, not part of your records, so restoring a backup never restores a purchase.
5. What You Send Us
If you email support we receive your address, your message, anything you attach, and whatever device or app detail you include. Please send only the minimum needed to investigate. We use it to answer you, fix problems, prevent abuse, keep a record of the request, and comply with law, then delete or de-identify it when it is no longer needed.
6. What We Never Do
LifeVen does not sell personal information and does not share it for cross-context behavioral advertising — not in the past twelve months, and not for anyone we know to be under 16. We may disclose information we actually hold to service providers who help us with email, hosting, security, or diagnostics; when law or valid legal process requires it; to protect rights and safety; or in a merger, financing, or sale of assets. Service providers may use it only for the service they provide to us.
7. Security, Retention, and Deletion
We use reasonable measures for information we control. Your local records are protected mainly by your device, its passcode, and your backup settings — no system is completely secure, and we cannot guarantee against loss or unauthorized access.
A deleted piece first moves to Recently Deleted, where you can restore it or remove it for good; permanent deletion removes its app-managed data and media, and discarded inbox captures need confirmation first. Uninstalling removes the app's local data, subject to any standard device backup held by Apple, Google, or your platform account. Because we do not store these records on a server, there is no LifeVen copy to delete.
8. Children
ClayTrace is not directed to children under 13 — or under 16 in the EEA, the UK, and Switzerland — and we do not knowingly collect personal information from them. If you believe a child has emailed us, tell us so we can review and delete it.
9. Your Privacy Rights
Wherever you live, you may ask us to access, correct, delete, or export the personal information LifeVen actually holds, to object to our use of it, or to appeal a decision we make about such a request. Email claytrace@lifeven.com; we may take reasonable steps to verify the request and may keep information where the law allows or requires. We will not treat you differently for asking. These rights cover what we hold — they do not give us access to records on your device, which you already control in the app.
EEA, UK, and Switzerland.LifeVen LLC is the controller. We rely on legitimate interests in running, securing, and improving ClayTrace and preventing abuse; on performance of a contract for purchases and services you ask for; on consent where we ask for it, which you can withdraw; and on legal obligation where the law requires. Information you send us is processed in the United States under the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or another lawful mechanism. You may complain to your national data protection authority, or in the UK to the Information Commissioner's Office. We do not make decisions about you by automated means that produce legal or similarly significant effects.
10. Changes, and Features We May Add
We will update this Policy and the app-store privacy information before a change to how information is handled goes live, and the date at the top will change with it.
Features that would require such an update include accounts, cloud backup or sync, sharing or publishing, automated or AI-assisted features that send what you submit to a processing provider, integrations you connect, physical orders that need a delivery address, LifeVen-operated analytics or crash reporting, and push notifications or email. Listing them does not mean they exist or are planned — it means none of them will arrive quietly. Two things will not change: we will not sell your records, and any feature that would send them off your device will be optional and explained before you turn it on.
11. Contact
Questions about this Policy go to claytrace@lifeven.com.