SizePassport Support
Get Help
For app questions, suspected bugs, or accessibility feedback, email support@lifeven.com.
Include what you were trying to do, what happened, the result you expected, and the smallest set of steps that reproduces the issue. Response times are not guaranteed, but complete reports are easier to investigate.
Contact Information
Email Support
Please email us directly at: support@lifeven.com
Include your device model, OS version, app version if available, and what you were doing when the issue occurred. Do not send private records or sensitive information unless we request a minimal example.
Local Data and Recovery Limits
SizePassport records are stored locally on your device and are not copied to a LifeVen cloud account. Support cannot remotely inspect, restore, or recover local records. Before reinstalling the app, clearing app data, replacing a device, or taking other destructive steps, preserve any device backup you rely on. Reinstalling may permanently remove local data.
Support Scope
Support may provide troubleshooting steps, request limited diagnostics, or confirm known app behavior. Support cannot guarantee a particular fix, feature, device compatibility, response time, or data recovery.
Use of SizePassport remains governed by the Terms of Use and Privacy Policy.