Terms of Use

1. Agreement and Eligibility

These Terms of Use are a binding agreement between you and LifeVen LLC, a Washington limited liability company ("LifeVen," "we," "us," or "our"), governing your download, access, and use of ReinTrace. By using ReinTrace, you accept these Terms and the ReinTrace Privacy Policy. If you do not agree, do not use the app.

You must be legally capable of entering this agreement. If you are under the age of majority where you live, a parent or legal guardian must review and accept these Terms for you. ReinTrace is not directed to children under 13.

2. Limited License

Subject to these Terms, LifeVen grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use ReinTrace on devices you own or control, solely for lawful personal or internal professional record-keeping and as permitted by the applicable app-store usage rules. No ownership interest is transferred to you.

3. Ownership and Restrictions

ReinTrace, including its software, design, text, databases, built-in skill content, trademarks, and all related intellectual-property rights, is owned by LifeVen or its licensors. Except where applicable law expressly permits, you may not copy, modify, translate, rent, sell, sublicense, distribute, publicly display, reverse engineer, decompile, disassemble, defeat security features, extract source code or substantial database content, or create derivative works from ReinTrace.

If you send suggestions or feedback, you grant LifeVen a perpetual, irrevocable, worldwide, royalty-free right to use and commercialize that feedback without restriction, attribution, or compensation.

4. Your Records, Media, and Backups

You retain ownership of the notes, photos, links, names, tags, and other content you add. You represent that you have the rights and permissions needed to store and use that content, including information or media involving horses, instructors, clients, facilities, or other people. Do not use ReinTrace to publish, rate, harass, defame, or unlawfully monitor another person.

ReinTrace stores app records locally. Photos may be copied into app-managed storage; videos may remain linked to the device photo library rather than copied or backed up. You are solely responsible for device security, permissions, the continued availability of original media, and any backups you choose to maintain. LifeVen has no obligation and may have no technical ability to recover local records or unavailable media.

5. Acceptable Use

You may not use ReinTrace to:

• violate any law, facility rule, contractual duty, privacy right, publicity right, or intellectual-property right;
• store unlawful, infringing, defamatory, abusive, malicious, or non-consensual content;
• introduce malware, interfere with the app, bypass access controls, or probe for vulnerabilities;
• misrepresent ReinTrace output as coaching, veterinary, medical, safety, licensing, or certification advice; or
• use the app or its content to build, benchmark, train, or improve a competing product without written permission.

6. Pricing, Purchases, and Store Terms

ReinTrace is currently offered without charge. We may introduce paid features, subscriptions, in-app purchases, usage limits, or convert free features to paid features at any time. Nothing in these Terms promises that ReinTrace or any feature will remain free, available, or unchanged. Any price, billing period, renewal terms, taxes, and purchase conditions will be shown through the applicable app store before you authorize a purchase.

Purchases, billing, cancellation, and refunds are processed under Apple App Store or Google Play rules. LifeVen does not receive or store your full payment-card number.

7. Updates, Availability, and Termination

We may add, remove, restrict, suspend, or discontinue any feature or the app itself; change compatibility requirements; require an update; or stop supporting a device, operating system, language, region, or store. We may terminate this license if you violate these Terms. Upon termination, you must stop using and delete the app.

We are not responsible for outages, store removal, device incompatibility, loss of access, notification failures, or changes made by Apple, Google, operating-system providers, photo services, facilities, instructors, or other third parties.

8. Equestrian Activities and Safety Disclaimer

ReinTrace is a journal and learning archive, not a coach, trainer, veterinarian, medical provider, emergency service, safety supervisor, certification body, or substitute for professional judgment. Built-in skill content, status labels, notes, reminders, media, and references do not evaluate riding quality, horse suitability, health, fitness, behavior, equipment, facilities, or safety.

Riding, handling, training, transporting, and caring for horses involve inherent and potentially severe risks, including falls, kicks, bites, collisions, equipment failure, property damage, injury, illness, and death. You are solely responsible for decisions involving horses and riding, obtaining qualified instruction and veterinary or medical advice, assessing conditions, using appropriate equipment, and following facility and safety rules. Never rely on ReinTrace for an emergency or safety-critical decision.

9. Third-Party Services and Content

ReinTrace may interact with photo libraries, system pickers, YouTube, external URLs, sharing destinations, app stores, operating-system backup services, and other third-party services. LifeVen does not host or endorse third-party content and is not responsible for third-party availability, security, accuracy, conduct, rights, cookies, analytics, or data handling. Your use of those services is governed by their terms.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REINTRACE IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." LIFEVEN DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE APP OR ANY CONTENT WILL BE ACCURATE, COMPLETE, SECURE, UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT RECORDS OR MEDIA WILL BE PRESERVED OR ANY RIDING OUTCOME WILL BE ACHIEVED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIFEVEN AND ITS OWNERS, MEMBERS, AFFILIATES, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST DATA, MEDIA, PROFITS, REVENUE, GOODWILL, OPPORTUNITIES, TRAINING TIME, RIDING OUTCOMES, DECISIONS, PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO REINTRACE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR REINTRACE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) TEN U.S. DOLLARS (US $10). Some jurisdictions do not allow certain exclusions; in those jurisdictions, these limits apply only to the extent permitted by law.

12. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless LifeVen and its owners, members, affiliates, employees, contractors, agents, licensors, successors, and assigns from claims, liabilities, damages, judgments, losses, and reasonable costs and attorneys' fees arising from your unlawful or negligent use of ReinTrace, your content, your violation of these Terms, your violation of another person's rights, or your riding, horse-handling, training, or facility decisions. LifeVen may control the defense and settlement of any covered claim.

13. Dispute Resolution; Individual Arbitration

Before filing a claim, you and LifeVen agree to send written notice to reintrace@lifeven.com and attempt in good faith to resolve the dispute for 30 days. Except for eligible small-claims matters or claims seeking injunctive relief for intellectual-property misuse, unresolved disputes will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules.

YOU AND LIFEVEN WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION. The arbitrator may award relief only to the individual claimant and only as necessary to resolve that claim. You may opt out of arbitration by emailing reintrace@lifeven.com within 30 days after first accepting these Terms, with your name and a clear statement that you opt out.

These Terms are governed by Washington law, without regard to conflict-of-law rules. If arbitration does not apply, the state and federal courts located in King County, Washington have exclusive jurisdiction, except where mandatory consumer law requires otherwise.

14. Apple App Store Terms

If you obtained ReinTrace through Apple, these Terms are between you and LifeVen, not Apple. LifeVen, not Apple, is responsible for ReinTrace, maintenance and support, product claims, legal or regulatory claims, and third-party intellectual-property claims. Apple has no obligation to provide maintenance or support. If ReinTrace fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation.

Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your license is limited to Apple-branded products you own or control and use permitted by Apple's Usage Rules, including qualifying Family Sharing or volume-purchase access.

15. Export and Sanctions Compliance

You represent that you are not located in a U.S.-embargoed country or a country designated by the U.S. government as supporting terrorism, are not listed on a U.S. government restricted-party list, and will not use or export ReinTrace in violation of applicable export-control or sanctions laws.

16. General Terms

These Terms and the Privacy Policy are the entire agreement about ReinTrace. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms; LifeVen may assign them in connection with an affiliate, financing, merger, acquisition, reorganization, or sale of assets. Provisions concerning ownership, disclaimers, liability, indemnity, disputes, and general terms survive termination.

We may revise these Terms by posting an updated version and changing the date above. Material changes apply prospectively as required by law. Continued use after the effective date of revised Terms constitutes acceptance.

17. Developer and Contact Information

ReinTrace is provided by LifeVen LLC, a Washington limited liability company, Washington, United States. Mailing address and telephone contact are available upon request where required by applicable law. Questions, complaints, and claims should be directed to reintrace@lifeven.com.