ClayTrace Support
Need Assistance?
If you are experiencing issues with the ClayTrace app, have feature requests, or just want to say hello, we would love to hear from you.
Since ClayTrace is built by a small, dedicated team, we typically respond within 24-48 hours.
Contact Information
Email Support
Please email us directly at: support@lifeven.com
Tip: If you are reporting a bug, please include your device model (e.g., iPhone 15) and iOS version.
Frequently Asked Questions
Is my data backed up automatically?
Currently, ClayTrace stores all data locally on your device. To ensure your data is safe, please make sure you regularly back up your phone (e.g., via iCloud Backup or Google One).
Will there be an Android version?
Yes! We are actively preparing to launch ClayTrace on both iOS and Android.
Can I sync my data between devices?
Not at the moment. As a local-first app, your data remains strictly on the device where it was created. We are exploring sync options for future updates.